Terms of Service

By accessing or using LegacyBridge Care Advisors ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

LegacyBridge is a marketplace and referral platform that:

• Helps families find and connect with senior care providers
• Allows care providers to list their facilities and services
• Facilitates introductions between families and providers

LegacyBridge does not provide medical advice, diagnoses, treatment, or direct care services of any kind.

All users of the Platform agree to:

• Provide accurate and truthful information
• Use the platform only for lawful purposes
• Respect the privacy of other users and providers
• Not misuse or abuse the care matching or inquiry systems
• Not submit fraudulent inquiries or false information

Care providers using our platform agree to:

• Provide only accurate and up-to-date listing information
• Operate legally and in compliance with all applicable federal, state, and local regulations
• Respond to family inquiries in a timely and professional manner
• Not misrepresent services, licensing, capacity, or pricing
• Maintain any required licenses and certifications

You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access. Accounts may not be shared or transferred. We reserve the right to suspend or terminate accounts that violate these terms.

The following are strictly prohibited on our platform:

• Spamming, harassment, or abusive communications
• Posting false, misleading, or fraudulent information
• Scraping or unauthorized data collection
• Attempting to circumvent our platform to conduct transactions directly without agreement
• Impersonating other users, providers, or LegacyBridge staff

LegacyBridge is a marketplace platform. We do not guarantee the quality, safety, or suitability of any care provider listed on our platform. All care decisions are made independently by families and providers.

To the maximum extent permitted by law, LegacyBridge shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or any care decisions made as a result of connections facilitated through our marketplace.

Any disputes arising from use of the platform shall first be addressed through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration under the rules of the American Arbitration Association, conducted in the United States. These terms are governed by applicable U.S. law.

We reserve the right to modify these Terms at any time. Continued use of the platform following notice of changes constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us at legal@legacybridgecare.com.